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Using this website

This website sets out the Government's proposals to improve the way Inland Revenue administers Working for Families, Child Support and Student Loans.

You can find a list of all proposals and the background to them, by clicking on the LEARN MORE/TELL US heading, or choosing the area you're interested in at the top of each page – such as Working for Families – Managing overpayments.

The Government is interested in feedback on all the ideas outlined in these pages.

All questions are identified by bolded dark orange text.  Once you’ve accessed a question, the link will change from dark orange to grey so you can easily see which questions you’ve answered.

On a question page like this, here’s what you can do:

  • post a comment in reply to the question. You'll need to provide an email address and create a user name (which does not need to be your real name), and your comment will appear on the site once it has been checked.
  • post a comment in reply to someone else's comment. The same rules as above apply here.
  • indicate whether you agree (thumbs up) or disagree (thumbs down) with someone else's comment. No user name or email address is required to do this.
  • some question pages allow you to vote on an opinion poll. No user name or email address is required to do this either.
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