Do you think it should be compulsory for refunds to be direct credited?
Currently most people receive GST refunds through direct credit (about 2/3rds of refunds) or cheque (about 1/3rd). Direct credited refunds are generally available to the customer within 3 – 4 days. Refunds through cheques take about 10 days to become available. The Government proposes that GST refunds only be paid by direct credit, except where the customer would experience undue hardship or payment into an account is not practicable.
Do you support the proposal that GST refunds should only be made by direct credit into a customer’s nominated bank account unless it would cause undue hardship to a customer or is not practicable?