In recognition of the role that tax agents have in helping their clients meet tax obligations or advising on how tax law applies, Inland Revenue currently provide a suite of support and special services.Â These services range from having an agent account manager who serves as the primary contact with Inland Revenue, to dedicated phone services and access to client information held in MyIR. Â In addition, eligible tax agents are provided with an extension of time for filing client returns which assists agents who file large numbers of returns to better manage their clientsâ€™ affairs.
Modernising the tax system provides Inland Revenue with the opportunity to allow other tax service providers to access the broader range of services currently only available to those that meet the definition of a tax agent.
To consider this further, the Government is interested to gather feedback on the three questions below.
1.Â For tax agents using Inland Revenueâ€™s current service offering, what services do you consider most important to facilitate your role in advising and assisting clients?
2.Â What sort of services would you like to see Inland Revenue make available to tax agents or other tax service providers in the modern tax administration?
3.Â What would you want considered in designing more digital service offerings for tax agents and other tax service providers?