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Using digital services
- Would you move to digital services if they met your needs?
- What could Inland Revenue do to support new customers to adopt digital services?
- What could Inland Revenue do to support existing customers to use digital services?
- Do you agree that specific assistance should be provided for some customers?
- Who will not be able to move to digital services?
- What should the approach be to customers who impose a cost on everyone by not using digital services?
- Do you agree that the Commissioner should use her existing powers to facilitate the move to digital services?
- Do you agree some people should be required to use digital services?
- Do you agree that requirements for transactions to be carried out through non-digital services should be removed?
- Are there any other legislative barriers which prevent transactions being carried out through digital services?
- Do you agree that timing rules for digital and non-digital services should be aligned?