Businesses have already stated that speed and certainty and issues with provisional tax are important concerns. Businesses want access to the right people at the right time at Inland Revenue to ensure they are doing the right things.
A particular focus of business transformation is to ensure it becomes easier for small businesses to comply with their tax obligations, reducing their compliance costs and improving overall levels of compliance. It is important that Inland Revenue is more proactive and sophisticated in its approach to providing assistance to small businesses.
Taxes shouldn't be a minefield for small businesses. Complying should be easy.
Currently, businesses are often forced to duplicate processes in order to comply with information requirements. At the moment, one size fits all for customers; new technology provides an opportunity to rationalise current tax returns for businesses. The focus of any review should be on providing relevant and timely information efficiently.